Support
We're happy to help. Email us and we'll get back to you, usually within two business days.
Common requests
- Order & shipping help — include your order number and the email on your account; we'll track down your shipment.
- A rip didn't deliver a card — if you were charged but no card was awarded, email us and we'll make it right.
- Deposits, store credit & buyback — questions about your balance or a buyback are answered fastest with your account email.
- Account or login help — include the email on your account.
- Data or account deletion — email us from your account's address and we'll remove your account and associated data.
- Report a problem — you can also report content from inside the app.
Rip It is 18+ and available in the United States. See our Refund Policy, Terms, and Privacy Policy.